Emergency systems recovery
Something is broken and the business is feeling it. We embed with your team, triage across the full stack, and drive the incident to a verified resolution. You get the post-mortem, not just the invoice.
AI-native IT consultancy
When systems fail, we get them back on track.
Elektrine goes inside organizations with failing systems, broken fleets, and drowning ticket queues. We find the real problem, fix it everywhere at once, and prove it's fixed.
Median 72 hours from chaos to stable · Remediation across 100+ endpoints in parallel
01 — Services
Four ways we get you unstuck
Every engagement starts with the same promise: we find the real problem, fix it, and prove it's fixed.
Fleet remediation at scale
One broken laptop is an anecdote; eighty is a crisis. Our AI-native operations platform works across your endpoints in parallel, diagnosing, remediating, and verifying every machine at once, with a senior engineer reviewing every action.
Service desk recovery
When the ticket queue becomes the problem, we take it over. We triage the backlog, merge duplicates, resolve what's resolvable, and route the rest with clear ownership, so your team wakes up to a queue that finally makes sense.
Internal tooling & automation
We build the tools your org was missing: deployment automation, fleet health dashboards, self-healing runbooks, integrations between the systems you already use. Built for your environment, documented, and yours to keep.
02 — Method
A method, not a miracle
Every engagement follows the same four phases. You always know where things stand.
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Phase 1
Diagnose
We map the failure: logs, devices, tickets, and the people living with the problem. You get a written diagnosis with evidence before we touch anything.
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Phase 2
Contain
Stop the bleeding first. We stabilize the immediate pain so the business can breathe while we fix the cause.
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Phase 3
Remediate
Fix the root cause across every affected system, in parallel where possible. Each fix is verified on the device it touched.
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Phase 4
Harden
We leave you stronger than we found you: monitoring, runbooks, and tooling so the same failure can't quietly return.
03 — Why we're faster
AI-native operations, human-led judgment
Traditional consultancies scale by adding bodies. We scale with an AI operations platform that lets a small senior team do the work of a much larger one, without cutting corners.
- Parallel execution. Remediation runs across your whole fleet at once, not machine by machine.
- Continuous verification. Every fix is re-checked after it's applied. Nothing is marked resolved on hope.
- Humans in the loop. AI handles the repetition; senior engineers approve anything risky and own every outcome.
- Total transparency. You see every action taken on every device, in plain language, in real time.
04 — Selected work
Representative engagements
A sample of the messes we've walked into, and walked out of.
Logistics · 140 endpoints
The VPN that died every Tuesday
A regional carrier's drivers lost VPN connectivity on a weekly cycle, and nobody could say why. We traced it to a DHCP lease interaction, remediated all 140 field laptops in parallel, and verified reconnection on every device. Two days, door to door.
- Time to stable
- 38 hrs
- Devices fixed
- 140
- Recurrence
- Zero
Healthcare · service desk
4,800 tickets. Zero owners.
A clinic network's helpdesk had collapsed under its own backlog: duplicates everywhere, SLAs long dead. We triaged the full queue, closed or merged 70%, resolved the top recurring issues at the fleet level, and handed back a clean queue with triage runbooks.
- Backlog cleared
- 70%
- Median ticket age
- 41d → 3d
- Runbooks written
- 12
Manufacturing · tooling
Deployments by USB stick
A plant was imaging machines by hand, one USB stick at a time. We built a network deployment tool tailored to their floor: push-button reimaging, driver injection, and a health dashboard. What took a technician a full day now takes eleven minutes.
- Deploy time
- 8h → 11m
- Machines onboarded
- 220
- Tooling ownership
- 100% theirs
05 — Working with us
Three ways to engage
Rapid response
Fixed scope
Something is broken right now. We engage within one business day, contain the incident, and drive it to a verified fix.
- 1-business-day response
- Written diagnosis & post-mortem
- Verified resolution
Most common
Recovery sprint
2–4 weeks
A focused engagement: fleet remediation, ticket-queue recovery, or a tooling build. Defined outcomes, weekly demos, clean handoff.
- Scoped outcomes in writing
- Weekly progress reviews
- Runbooks & documentation
Embedded partner
Quarterly
Ongoing capacity for orgs in transition: we operate as your escalation tier and automation team while you rebuild internal capability.
- Dedicated senior engineers
- Continuous fleet monitoring
- Quarterly hardening reviews
06 — Questions
Asked often, answered honestly
How fast can you start?
Rapid-response engagements begin within one business day of a signed agreement, often the same day. Recovery sprints typically kick off within a week, after a short scoping call and access review.
Do you need admin access to our systems?
Yes, effective remediation requires it. We work under a least-privilege access agreement, every action is logged and visible to you in real time, and access is revoked at handoff. We prefer to work inside your MDM, RMM, or ticketing tools rather than our own.
What does "AI-native" mean in practice?
Our delivery model is built around AI from the ground up: parallel remediation across your fleet, automated verification of every fix, and ticket triage at a scale no human team could match. Senior engineers direct the work and approve anything with risk. The AI does the repetition; humans own the judgment.
Will you replace our internal IT team?
No, we make them look good. Most engagements end with your team holding better tooling, cleaner queues, and documentation they never had time to write. We do the surge work; they keep the credit.
What if the problem is bigger than scoped?
We tell you immediately, in writing, with evidence. You never get a surprise invoice: scope changes are agreed before the work happens, and rapid-response engagements include a capped diagnostic phase so you decide with full information.
Do you work with regulated industries?
Yes. We operate under HIPAA, SOC 2, and financial-services constraints as a matter of course: audit trails, access controls, and data-handling agreements are default, not an add-on.
07 — Contact
Something broken? Let's talk.
Tell us what's going wrong in plain language. A senior engineer, not a sales rep, responds within one business day with first thoughts and next steps.
- Email hello@elektrine.work.gd
- Response time One business day, usually faster
- First call 30 minutes, no pitch decks